We care about your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use and store the information you provide when booking our tours or browsing our website.
What We Collect: When you make a booking, we collect your name, contact details and payment information. We also collect technical data such as IP addresses, browser types and referral sources to help us improve our site. We may collect anonymised information via analytics tools to understand how visitors use our pages.
How We Use Your Data: We use your personal data to confirm and manage your bookings, communicate with you about your tour, process payments, and comply with legal obligations. We may also use aggregated data to analyse trends and improve our services. We do not sell or rent personal data to third parties.
Third‑Party Services: We use trusted third parties such as Stripe for payments and Google Analytics for analytics. These providers process your data only to the extent necessary to perform their functions and are bound by contractual obligations to protect your information.
Cookies and Tracking: Our website uses cookies to remember your preferences, enable bookings, and measure performance. You can manage cookie preferences via our cookie banner or through your browser settings. For more information, see our Cookies Policy.
Data Retention: We retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting or reporting requirements. Typically we keep booking data for one year after your tour.
Your Rights: Under the GDPR, you have the right to access, rectify, erase, restrict processing and object to the use of your personal data. You can also withdraw consent for marketing communications at any time. To exercise your rights, please contact us using the details on our Contact page.
Security: We implement appropriate security measures to prevent your personal data from being accidentally lost, accessed or used in an unauthorised way. However, no method of transmission or storage is completely secure; therefore, we cannot guarantee absolute security.
Changes to This Policy: We may update this privacy policy from time to time. When we do, we will revise the “Last updated” date and, where appropriate, notify you by email. Continued use of our website constitutes your acceptance of the revised policy.